Certifications
Satisfaction’s Fulfilment
Quality and continuous improvement is our essential element. It is the brilliant commitment that will impact directly with the satisfaction of our clients. A continuous effort is essential to acquire the most efficient organization and the most productive, with the ability to solve situations and to be able to take advantage of the gathered experience.
Altia has obtained the certificate of compliance with the National Security Framework from their information system to provide:
- Hosting services: colocation, housing, dedicated hosting, virtual hosting.
- Managed services procedure, administration and maintenance of IT systems (HW infrastructure, operating systems, databases and applications).
- Data communication and service user support according to the establishment document of the standing category.
- Information systems: include the application named “Altia Mercurio, la contratación electrónica ®”, service for the integrated management of the contracting process by electronic means, including the publication of specifications, receipt of offers, management of the opening of offers, management of the award and signing of the contract, in relation to the categorization document on 01/31/2023.
The National Security Framework (ENS), designates the security policy that must be applied in the use of electronic tools. It is established by the required values and requirements for an appropriate protection of the information and it will be implemented to ensure the access, integrity, availability, legitimacy, confidentiality, tracking and data conservation, information and services will be applied in technologic resources.
Altia has obtained the certificate of compliance with the National Security Framework from their information system to support the provision of services: design, development, implementation, integration and maintenance of computer systems.
The National Security Framework (ENS), designates the security policy that must be applied in the use of electronic tools. It is established by the required values and requirements for an appropriate protection of the information and it will be implemented to ensure the access, integrity, availability, legitimacy, confidentiality, tracking and data conservation, information and services will be applied in technologic resources.
Altia is SAP® Certified in SAP HANA® Operations.
As a SAP HANA® Operations partner, Altia offers solutions based on the SAP HANA® platform with high-quality service level agreements. The SAP HANA® Operations certification represents another step ahead in Altia's qualifications roadmap, reinforcing its commitment to offer the best service in SAP® environments.
Altia was certified in the regulation UNE-EN ISO 9001:2015 by Applus+.
The applied field certification ISO 9001 is:
- Design, development, implementation, integration and maintenance of computer systems.
- Support services and administration of computer systems.
- Consulting and training in information and communications systems.
- Technical support services.
- Management of computer licenses.
- Data Processing Centre services (colocation, housing, hosting), installation and operation of managed services, administration and maintenance of information systems (DPC, hardware infrastructure, operating systems, databases and applications), data communications and user support for these services (whether in cloud mode, on-premise or in third-party infrastructures).
Altia was certified on the regulation UNE-EN ISO 14001:2015 by Applus+. The applied field certification ISO 14001 is:
- Data Processing Centre services (colocation, housing, hosting), installation and operation of managed services, administration and maintenance of information systems (DPC, hardware infrastructure, operating systems, databases and applications), data communications and user support for these services, whether in cloud mode (onpremise or in third-party infrastructures).
Altia was certified in the regulation UNE-ISO/IEC 20000-1:2018 by Applus+.
The activities of the application system of IT service management in the UNE-ISO/IEC 20000-1:2018 are:
Service Management System for Data Processing Centre services (colocation, housing, hosting), installation and operation of managed services, administration and maintenance of information systems (DPC, hardware infrastructure, operating systems, databases and applications), data communications and user support for these services, whether in cloud mode, on-premise or in thirdparty infrastructures, according to the service catalogue of 03/04/2024.
Altia is certified to UNE-EN ISO 22301:2020 by Applus+.
The business continuity management system for Data Processing Centre services (colocation, housing, hosting), installation and operation of managed services, administration and maintenance of information systems (DPC, hardware infrastructure, operating systems, databases and applications), data communications and user support for these services, whether in cloud mode, onpremise or in third-party infrastructures.
Altia is certified to ISO/IEC 27001:2022 by Applus+. For the following activities of:
The information security management system that supports Data Processing Centre services (colocation, housing, hosting), installation and operation of managed services, administration and maintenance of information systems (DPC, hardware infrastructure, operating systems, databases and applications), data communications and user support for these services (whether in cloud mode, on-premise or in third-party infrastructures), in relation to the statement of applicability v16 of 14/02/2024.
Altia is certified to ISO/IEC 27017:2021 by Applus+.
The information security management system that supports Data Processing Centre services (colocation, housing, hosting), installation and operation of managed services, administration and maintenance of information systems (DPC, hardware infrastructure, operating systems, databases
and applications), data communications and user support for these services (whether in cloud mode, on-premise or in third-party infrastructures), in relation to the statement of applicability v 15 of 01/06/2023.
Altia is certified to UNE-EN ISO/IEC 27018:2020 by Applus+.
The information security management system that supports Data Processing Centre services (colocation, housing, hosting), installation and operation of managed services, administration and maintenance of information systems (DPC, hardware infrastructure, operating systems, databases
and applications), data communications and user support for these services (whether in cloud mode, on-premise or in third-party infrastructures), in relation to the statement of applicability v 15 of 01/06/2023.
Altia has accredited the adequacy of its integrated quality management system and its production processes to the CMMI Development model at maturity level 3. The scope of the assessment covers development and maintenance projects of software systems and products. Maturity level 3 includes the following areas:
- Process management.
- Project management.
- Engineering.
- Support.
MERCURIO, the Altia’s e-Procurement and e-Tendering platform, has been found COMPLIANT in the compliance audit regarding the Spanish Royal Decree RD 4/2010 on the National Interoperability Scheme, as well as the Technical Standards that develop it.
These regulations include a number of conditions to facilitate the organisational, semantic and technical interoperability necessary to enable the cooperation of public administrations in the provision of digital administration services, in order to jointly structure a legal framework, cooperation and services.
The Greenhouse Gas Report of Altia Consultores, S.A. Year 2023, dated October 2024, ratified by TÜV Rheinland®, complies with the requirements of the Greenhouse Gas Protocol Corporate Standard (GHG Protocol).
Carbon Footprint - Ratified by TÜV Rheinland®
Registry of carbon footprint, offsetting and CO2 removal - Ministerio para la Transición Ecológica y el Reto Demográfico
It includes the activities related to the Data Centre Services (colocation, housing, hosting), installation and operation of managed services, administration and maintenance of information systems (data centre, hardware infrastructure, operating systems, databases and applications), data communication and service user support, hosted on cloud, on-premises or on third-party infrastructures, developed in Vigo Center.
Registry of carbon footprint, offsetting and CO2 removal